FAQ'S

 

HOW WILL I KNOW YOU HAVE RECEIVED MY ORDER?

Once you have placed your oder, you will receive a confirmation email informing you that your order has been received.

WHERE DO YOU DELIVER TO?

Currently we only deliver within the UK.

WHAT IF THERE IS NOBODY IN TO TAKE DELIVERY OF THE PARCEL?

Royal Mail will leave a 'something for you' card at the delivery address that will enable you to collect your parcel at your local delivery office. The parcel will be held at the post office for 18 calendar days. If the parcel is not collected within this time period it will be returned to Party Kitsch.

Parcels sent by My Hermes will be left in a safe place/with a neighbour if the recipient is not at home. Alternativlely a calling card will be left and a second delivery attempt will be made. Undelivered items will be returned to Party Kitsch.

WHAT IF AN ITEM IS OUT OF STOCK?

If an item is showing as 'out of stock' please contact us at charlotte@partykitsch.co.uk to make an order.

ARE YOUR PRODUCTS AVAILABLE FOR WHOLESALE?

For wholesale enquiries please contact us at charlotte@partykitsch.co.uk

ARE PARTY PLANNING SERVICES AVAILABLE?

In addition to our complete party kits, we can also set up and host the party for you! This service is available locally to where we are based in Preston, Lancashire. For pricing and enquiries please get in touch.